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When they had worked together as technical writers, Patricia treated her job as a temporary position until she could find a real one. And she had fallen into the writing job by chance at the suggestion of a college acquaintance who worked in the company's software development unit and who influenced her job offer.

She frequently said that a year in technical writing was more than enough boredom for someone like her, and had feelers out in various other groups within the company and without. She saw sales as a suitable field for one of her drive, energy, and competitiveness.